Resolved after 19 hours 6 minutes, affecting US7 Instance, on October 15, 2026.
The issue affecting the US7 instance has been resolved. Following the implementation of a fix, we have continued monitoring the instance and have not observed any further issues. Login functionality has been restored, and services are operating normally. We are marking this incident as resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 15, 2026, 06:57 PM UTC
We are currently experiencing a service interruption on US7. Some users may receive an “Internal Server Error” message when attempting to log in. Our team is currently investigating.
- monitoring Oct 15, 2026, 07:20 PM UTC
Our team has implemented a fix for the issue affecting US7, and initial testing indicates that service has been restored. We have successfully verified login functionality across multiple accounts and have not observed any further issues. We are moving this incident to **Monitoring** and will continue to monitor the instance to ensure stability.
- resolved Oct 16, 2026, 02:03 PM UTC
The issue affecting the US7 instance has been resolved. Following the implementation of a fix, we have continued monitoring the instance and have not observed any further issues. Login functionality has been restored, and services are operating normally. We are marking this incident as resolved. Thank you for your patience.
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