Linq School Nutrition incident

LINQ School Nutrition District Portal and POS — Service Latency and Outage

Resolved after 1 hour 28 minutes, affecting District Portal and Point of Service, on September 23, 2026.

resolved Sep 23, 2026, 05:31 PM UTC

Our team has confirmed that the latency and degraded performance issues have been resolved. At this time, functionality for LINQ School Nutrition, both Portal and Point of Service, has returned to normal and any transactions in the cloud have begin syncing. If you have opened a Support ticket with us, we will be following up with you shortly. Thank you for your patience and we apologize for this inconvenience.

Started
Sep 23, 2026, 04:02 PM UTC
Resolved
Sep 23, 2026, 05:31 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 23, 2026, 04:02 PM UTC

Affected components

District PortalPoint of Service

Update timeline

  1. investigating Sep 23, 2026, 04:02 PM UTC

    We are currently experiencing system-wide latency and degraded performance in LINQ School Nutrition, affecting both the Portal and Point of Service. Our team is actively investigating this issue and hope to have this resolved as soon as possible.

  2. monitoring Sep 23, 2026, 04:34 PM UTC

    Our team has confirmed that the latency and degraded performance issues have been resolved. We are currently monitoring the situation. At this time, functionality for LINQ School Nutrition, both Portal and Point of Service, should have returned to normal and any transactions in the cloud should begin syncing. Thank you for your patience and we apologize for this inconvenience.

  3. resolved Sep 23, 2026, 05:31 PM UTC

    Our team has confirmed that the latency and degraded performance issues have been resolved. At this time, functionality for LINQ School Nutrition, both Portal and Point of Service, has returned to normal and any transactions in the cloud have begin syncing. If you have opened a Support ticket with us, we will be following up with you shortly. Thank you for your patience and we apologize for this inconvenience.

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