Linode experienced a minor incident on June 16, 2026 affecting Longview, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 08:56 AM UTC
Our team is investigating an issue affecting the Longview service. During this time, users may experience "waiting for data" in cloud manager and might not see the expected metrics. We will share additional updates as we have more information.
- identified Jun 16, 2026, 09:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 16, 2026, 09:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 01:13 PM UTC
We haven’t observed any additional issues with the Longview service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
- postmortem Jun 16, 2026, 04:48 PM UTC
Starting around 23:15 UTC on June 15, 2026, some customers were unable to access the Longview graph dashboard. The investigation revealed that Linodes were unable to reach the Longview endpoint and were failing to report data. The impact was limited to reading the existing reporting data only and there was no permanent reporting data loss due to this issue. To mitigate the impact, we manually rebooted identified VM boxes to take effect and resolve Gateway errors. The impact was mitigated at 9:45 UTC on June 16, 2026, following this action. Post-mitigation, all expected data is available in the Longview graph dashboard. We will continue to investigate the root cause and will take appropriate preventive actions. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.