Link11 incident

Connectivity issues at Miami site

Resolved after 2 days 8 hours, affecting Infrastructure Protection, on June 8, 2026.

resolved Jun 08, 2026, 12:57 PM UTC

The Miami site and associated services remain reachable via the restored line. However, not all transport lines have been restored yet, so the site is currently operating without full redundancy. Link11 is continuing to work with the transport provider to bring the remaining lines back into service. We will provide a further update once full redundancy has been restored.

Started
Jun 08, 2026, 06:49 AM UTC
Resolved
Jun 10, 2026, 03:11 PM UTC
Duration
2d 8h
Detected by Pingoru
Jun 08, 2026, 06:49 AM UTC

Affected components

Infrastructure Protection

Update timeline

  1. investigating Jun 08, 2026, 06:46 AM UTC

    We are currently experiencing connectivity issues at our Miami site affecting GRE tunnels terminated in this location. Link11 is actively working with its transport providers to restore services as quickly as possible. We will provide further updates as soon as more information becomes available.

  2. monitoring Jun 08, 2026, 07:13 AM UTC

    Cogent has restored data transport service on one of the affected lines, and the Miami site and associated services are now reachable. We are continuing to monitor the situation to ensure stability while work continues to fully restore redundancy. A further update will follow once services are confirmed fully restored.

  3. resolved Jun 08, 2026, 12:57 PM UTC

    The Miami site and associated services remain reachable via the restored line. However, not all transport lines have been restored yet, so the site is currently operating without full redundancy. Link11 is continuing to work with the transport provider to bring the remaining lines back into service. We will provide a further update once full redundancy has been restored.

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