Link11 incident
Incident - Frankfurt POPs (FFM7/FFM14) and Zurich POPs - Web DDoS proxies
Link11 experienced a minor incident on August 5, 2025 affecting Web DDoS Protection, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Web DDoS Protection
Update timeline
- investigating Aug 05, 2025, 01:09 PM UTC
Our DDOS proxies are continuously restarting due to an issue with HTTP/2, affecting only certain instances. HTTP/2 will be disabled temporarily for affected customers until we identify and resolve the root cause
- resolved Aug 05, 2025, 04:20 PM UTC
The issue has been resolved and the fix is being rolled out.