LINK Mobility incident
[Belgium][Proximus] Unscheduled disturbance
LINK Mobility experienced a minor incident on September 27, 2026 affecting Belgium, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2026, 11:01 PM UTC
Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Proximus in Belgium. Start Date & Time: 2026-09-28 00:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- monitoring Sep 28, 2026, 01:19 AM UTC
Dear Customer / Partner, The impact is no longer present, Proximus in Belgium will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 28, 2026, 03:30 AM UTC
Dear Customer / Partner, For your information, the disturbance towards Proximus in Belgium has been resolved. Start Date & Time: 2026-09-28 00:00 CEST End Date & Time: 2026-09-28 03:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.