LINK Mobility experienced a critical incident on September 28, 2026 affecting API c-eu.linkmobility.io, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 09:42 AM UTC
Dear Customer / Partner, We would like to inform you of an unscheduled system disturbance currently affecting our services. Impact: Some customers may experience intermittent issues with the delivery of Mobile Terminated (MT) and Mobile Originated (MO) messages, as well as Delivery Reports. Additionally, there may be temporary difficulties when connecting to the C-EU endpoint. We are actively working to resolve this matter and will provide further updates as soon as new information becomes available. To minimize potential impact, customers may temporarily route their traffic through the following alternative endpoints: n-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation during this time.
- monitoring Sep 28, 2026, 09:45 AM UTC
Dear Customer / Partner, The impact is no longer present; the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 28, 2026, 12:13 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further issues or delays do not hesitate to contact your local support. Thank you for your patience and understanding.