LINK Mobility incident
[Xenioo][LMCL WhatsApp] Unscheduled disturbance
LINK Mobility experienced a minor incident on June 11, 2026 affecting Whatsapp and Europe and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 03:16 PM UTC
Dear Customer / Partner, Please be informed that we are experiencing an incident affecting the Xenioo and LMCL WhatsApp platforms. Start time: 2026-06-11 16:00 CEST Affected services: Xenioo Platform (Bots and MO messages) LMCL WhatsApp (MO messages) Xenioo Platform User Interface (UI access and authorization) Impact: Customers may experience unavailability of Xenioo automated bots and delays in MO WhatsApp message delivery. Current UI usage might also be degraded. We apologize for any inconvenience caused.
- monitoring Jun 11, 2026, 04:25 PM UTC
Dear Customer / Partner, The impact is no longer present, the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Jun 11, 2026, 06:28 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance affecting the Xenioo and LMCL WhatsApp platforms is now closed. If you experience any further problems or delays regarding WhatsApp services, please do not hesitate to contact your local support. Thank you for your patience and understanding.