LINK Mobility experienced a minor incident on April 2, 2026 affecting France and SMS Platform, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 10:37 AM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in France. Start Date & Time: 2026-04-02 12:19 CEST Affected service: SMS, Delivery Reports Issue: Mobile-originated, mobile-terminated messages and delivery reports are experiencing delays or are not being delivered. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Apr 02, 2026, 12:50 PM UTC
Dear Customer / Partner, The impact is no longer present. Orange in France will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Apr 02, 2026, 02:17 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays, do not hesitate to contact your local support. Thank you for your patience and understanding.