Line2 incident

SMS and MMS Messaging Incident

Resolved after 18 hours 23 minutes, affecting Text Messaging Systems (SMS), on April 2, 2023.

resolved Apr 02, 2023, 07:06 PM UTC

We have resolved a messaging issue that affected MMS and SMS messaging. Customers may not have been able to send messages since 00:24 UTC till 18:47 UTC 2023/04/02. Incoming message may also have been delayed and for some customer will not show up without a log out and log back in.

Started
Apr 02, 2023, 12:24 AM UTC
Resolved
Apr 02, 2023, 06:47 PM UTC
Duration
18h 23m
Detected by Pingoru
Apr 02, 2023, 12:24 AM UTC

Affected components

Text Messaging Systems (SMS)

Update timeline

  1. resolved Apr 02, 2023, 07:06 PM UTC

    We have resolved a messaging issue that affected MMS and SMS messaging. Customers may not have been able to send messages since 00:24 UTC till 18:47 UTC 2023/04/02. Incoming message may also have been delayed and for some customer will not show up without a log out and log back in.

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