Lightspeed incident

Payment Terminal Processing Disruption

Major Resolved View vendor source →

Lightspeed experienced a major incident on July 9, 2026 affecting Payments, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 11:14 PM UTC
Resolved
Jul 10, 2026, 01:05 AM UTC
Duration
1h 50m
Detected by Pingoru
Jul 09, 2026, 11:14 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jul 09, 2026, 11:14 PM UTC

    We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.

  2. resolved Jul 10, 2026, 01:05 AM UTC

    This incident has been resolved.