Liferay incident

Issues to display logs on the Cloud Console

Major Resolved View vendor source →

Liferay experienced a major incident on May 27, 2026 affecting Liferay Cloud Console, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 11:45 AM UTC
Resolved
May 27, 2026, 07:46 PM UTC
Duration
8h 1m
Detected by Pingoru
May 27, 2026, 11:45 AM UTC

Affected components

Liferay Cloud Console

Update timeline

  1. investigating May 27, 2026, 11:45 AM UTC

    Some customers noticed issues to properly display some logs on the Cloud Console. The team is currently investigating the matter.

  2. identified May 27, 2026, 11:48 AM UTC

    The issue has been identified and the fix is under development.

  3. monitoring May 27, 2026, 04:32 PM UTC

    A fix has been implemented for this issue. A new deploy of DXP is needed to recover access to the logs. Important to note that no log information has been lost. We are sorry for this inconvenience. If the issue still persist after the deployment please reach out to our support for further investigation.

  4. resolved May 27, 2026, 07:46 PM UTC

    This incident has been resolved.