Resolved after 8 hours 1 minute, affecting Liferay Cloud Console, on May 27, 2026.
A fix has been implemented for this issue. A new deploy of DXP is needed to recover access to the logs. Important to note that no log information has been lost. We are sorry for this inconvenience. If the issue still persist after the deployment please reach out to our support for further investigation.
Affected components
Update timeline
- investigating May 27, 2026, 11:45 AM UTC
Some customers noticed issues to properly display some logs on the Cloud Console. The team is currently investigating the matter.
- identified May 27, 2026, 11:48 AM UTC
The issue has been identified and the fix is under development.
- monitoring May 27, 2026, 04:32 PM UTC
A fix has been implemented for this issue. A new deploy of DXP is needed to recover access to the logs. Important to note that no log information has been lost. We are sorry for this inconvenience. If the issue still persist after the deployment please reach out to our support for further investigation.
- resolved May 27, 2026, 07:46 PM UTC
This incident has been resolved.
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