Liferay incident

Slow performance on Liferay Cloud Console

Resolved after 5 hours 25 minutes, affecting Liferay Cloud Console and Liferay Cloud API, on August 3, 2022.

monitoring Aug 03, 2022, 03:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 03, 2022, 12:51 PM UTC
Resolved
Aug 03, 2022, 06:16 PM UTC
Duration
5h 25m
Detected by Pingoru
Aug 03, 2022, 12:51 PM UTC

Affected components

Liferay Cloud ConsoleLiferay Cloud API

Update timeline

  1. investigating Aug 03, 2022, 12:51 PM UTC

    We are currently investigating the issue.

  2. identified Aug 03, 2022, 02:24 PM UTC

    Problem has been identified, and actions to restore are in place. Affected pages on console are Overview, Activities, Alerts, Builds and Deployments.

  3. identified Aug 03, 2022, 02:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 03, 2022, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 03, 2022, 06:16 PM UTC

    This incident has been resolved.

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