Liberty Broadband incident

Snowbasin Tower Outage

Resolved after 5 hours 50 minutes, affecting SnowBasin-1-90 and SnowBasin-2-90 and 1 more, on May 22, 2024.

monitoring May 22, 2024, 07:09 PM UTC

It appears RMP has restored power to the area that the tower is in and we have the tower back on main power and are removing the generator. As a reminder we will also be doing Emergency Maintenance on this tower this evening starting at 5pm to replace some hardware that has slowly been failing.

Started
May 22, 2024, 03:39 PM UTC
Resolved
May 22, 2024, 09:30 PM UTC
Duration
5h 50m
Detected by Pingoru
May 22, 2024, 03:39 PM UTC

Affected components

SnowBasin-1-90SnowBasin-2-90SnowBasin-3-90

Update timeline

  1. investigating May 22, 2024, 03:39 PM UTC

    We are aware of our Snowbasin Tower being out and are working on getting a field tech out to the tower to work on getting it back up as quickly as possible.

  2. identified May 22, 2024, 05:27 PM UTC

    We have identified the cause of the outage is due to no power in the area from RMP, we have placed a generator and are watching it closley.

  3. monitoring May 22, 2024, 07:09 PM UTC

    It appears RMP has restored power to the area that the tower is in and we have the tower back on main power and are removing the generator. As a reminder we will also be doing Emergency Maintenance on this tower this evening starting at 5pm to replace some hardware that has slowly been failing.

  4. resolved May 22, 2024, 09:30 PM UTC

    This incident has been resolved.

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