Resolved after 22 hours 57 minutes, affecting Undercity Tower and Brill Tower, on October 19, 2024.
The tower has been online and stable for 24hrs. We will be closing out this status page.
Affected components
Update timeline
- investigating Oct 19, 2024, 07:39 PM UTC
We are currently working on an issue affecting our Morgan customer's only. We have a tech on site as well as our network engineers looking into the cause. As of right now we do not have an ETA on when we will have it restored as we are still looking into the issue. This outage is only affecting those on our UnderCity and Brill Tower's.
- monitoring Oct 19, 2024, 08:32 PM UTC
We have implemented a fix, it was due to a configuration file being lost. We have opened a ticket with the manufacturer to find why and prevent this from happening again. We will leave this status active for 24 hrs while we closely monitor the towers.
- resolved Oct 20, 2024, 06:36 PM UTC
The tower has been online and stable for 24hrs. We will be closing out this status page.
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