Liberty Broadband Morgan Outages due to Weather

Update timeline

1. identified Nov 27, 2024, 03:36 PM UTC

   We are aware of several outages in the Mtn. Green/Morgan areas. This is due to the heavy wet snow we got yesterday and through out the night. We have a tech dispatched to head to all the towers that are down to remove the wet snow from the equipment. Towers affected: Undercity Thunderbluff Ironforge Brill Repeaters affected: Goldshire

2. identified Nov 27, 2024, 05:29 PM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Nov 27, 2024, 07:28 PM UTC

   We have all towers online. We will monitor the towers for the next 24hrs and then we will close out this status page. If you still do not have internet please give your router a reboot by unplugging it from power for up to 60 seconds. If after you have given your router a reboot and your internet isn't back online please reach out to us.

4. monitoring Nov 27, 2024, 08:08 PM UTC

   We are aware that Undercity is offline again. We are looking into the issue and how we can get it back online.

5. monitoring Nov 28, 2024, 01:42 AM UTC

   We once again have all towers up and working. If you are experiencing an outage still or slow speeds please give your router a reboot by unplugging the power for up to 60 sec and then plugging it back in. If that does not correct the issue please reach out to us.

6. resolved Nov 28, 2024, 11:15 PM UTC

   Everything has stayed online so we will be closing out this incident.