Liberty Broadband incident

Liberty Broadband Internet Outages due to RMP outage

Resolved after 1 day 18 hours, affecting PF-Tower-1 and TV-Translator-1-120 and 1 more, on January 21, 2025.

resolved Jan 23, 2025, 04:40 PM UTC

The tower has stayed online and stable for 24hrs so we will be closing out this status page.

Started
Jan 21, 2025, 10:11 PM UTC
Resolved
Jan 23, 2025, 04:40 PM UTC
Duration
1d 18h
Detected by Pingoru
Jan 21, 2025, 10:11 PM UTC

Affected components

PF-Tower-1TV-Translator-1-120PF-Tower-2TVTower-1-30TVTower-2-30TVTower-3-30TVTower-4-30TVTower-5-30TVTower-6-30TVTower-7-30

Update timeline

  1. investigating Jan 21, 2025, 10:11 PM UTC

    We are aware of an outage affecting several customers that connect to the following towers. TV tower PF tower

  2. monitoring Jan 22, 2025, 02:33 AM UTC

    We are pending the restoration of power to the site via repairs Rocky Mountain Power is doing in the Wolf Creek area. Current estimates put restoration at 11:30 PM.

  3. monitoring Jan 22, 2025, 02:15 PM UTC

    Towers are back online and the dishes have reconnected. If you are still experiencing no internet please give your router a reboot by unplugging it from power for 15-20 seconds and then plugging it back in. If after a reboot that still does not work please reach out to us.

  4. resolved Jan 23, 2025, 04:40 PM UTC

    The tower has stayed online and stable for 24hrs so we will be closing out this status page.

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