Resolved after 2 days 1 hour, affecting Undercity Tower and Ironforge Tower and 1 more, on March 20, 2025.
We have all Morgan towers/repeaters back online.
Affected components
Update timeline
- investigating Mar 20, 2025, 03:41 PM UTC
We are aware of an outage affecting the Morgan County areas. We have a tech in the area working on getting the towers back up and everyone's connections restored.
- investigating Mar 20, 2025, 04:07 PM UTC
Splintertree, Silvermoon & Ironforge Towers along with Sunsreach and Goldshire Omni's are now back online and customers dishes are reconnecting. Our tech is now headed to the location of the Undercity Tower to get Undercity and Brill Tower back online.
- monitoring Mar 20, 2025, 05:27 PM UTC
Our tech has gotten Undercity and Brill Tower back online. We did find on one of the towers a connector is going bad, we will be getting the part ordered and will schedule a time for getting the part swapped out. We will keep the status page opened for the next 24hrs to watch the towers.
- investigating Mar 21, 2025, 02:28 PM UTC
We are currently investigating this issue.
- identified Mar 21, 2025, 04:17 PM UTC
We have the following towers/repeaters back online. Ironforge Tower Silvermoon Tower Splintertree Tower Goldshire Omni
- monitoring Mar 21, 2025, 05:47 PM UTC
We have all Morgan towers/repeaters back online.
- resolved Mar 22, 2025, 04:58 PM UTC
This incident has been resolved.
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