Resolved after 21 hours 38 minutes, affecting Ironforge Tower and Silvermoon Tower and 1 more, on March 30, 2025.
After watching the links through out the night they have remained connected. The issue was due to software, once we got the software corrected all links connected again.
Affected components
Update timeline
- investigating Mar 30, 2025, 06:28 PM UTC
We are aware of an outage that is affecting Morgan customers. We are working as quickly as we can to find the cause of this outage and get everything connecting again. Towers/Repeaters affected: Ironforge Goldshire Omni Silvermoon
- identified Mar 30, 2025, 07:25 PM UTC
We have identified the issue in the software, and we are working on getting the fix implemented.
- monitoring Mar 30, 2025, 09:01 PM UTC
We have corrected the issues and all dishes are connected and pulling IPs again. If your internet is now working you will need to reboot your router by unplugging your main router for up to 30 seconds and then plug it back in. If after doing that it doesn't bring your internet back please reach out to us.
- resolved Mar 31, 2025, 04:07 PM UTC
After watching the links through out the night they have remained connected. The issue was due to software, once we got the software corrected all links connected again.
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