Liberty Broadband incident

Internet Outage in Ogden Valley

Resolved after 1 day 12 hours, affecting Hunt-1-30 and NorthTower-1-60 and 1 more, on July 10, 2025.

monitoring Jul 10, 2025, 06:01 PM UTC

We have all towers back on main power grid, we will be doing some work next week on one of the towers to replace the batteries that have died due to all the power outages so be on a look out for an email regarding that. As long as everything stays online and stable we will close out this status page tonight.

Started
Jul 10, 2025, 02:29 AM UTC
Resolved
Jul 11, 2025, 02:49 PM UTC
Duration
1d 12h
Detected by Pingoru
Jul 10, 2025, 02:29 AM UTC

Affected components

Hunt-1-30NorthTower-1-60Hunt-2-30NorthTower-2-60Hunt-3-30NorthTower-3-60BasinView-OmniHunt-4-30Hunt-5-30Hunt-7-30

Update timeline

  1. identified Jul 10, 2025, 02:29 AM UTC

    We have a few towers that are being affected by the RMP Enhanced Safety Settings. We have a tech in route to place a generator, RMP est restore about 1am. This is only affecting customer in the Ogden Valley

  2. identified Jul 10, 2025, 02:33 PM UTC

    As of 8:30 this morning RMP still has a power outage in the area and we have generators on site since 5:30 am, RMP est restore at 10 am, if the power is back on at that point we will pull the generators and put the towers back on the main power grid.

  3. monitoring Jul 10, 2025, 06:01 PM UTC

    We have all towers back on main power grid, we will be doing some work next week on one of the towers to replace the batteries that have died due to all the power outages so be on a look out for an email regarding that. As long as everything stays online and stable we will close out this status page tonight.

  4. resolved Jul 11, 2025, 02:49 PM UTC

    This incident has been resolved.

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