Liberty Broadband Morgan Only Outage

Update timeline

1. investigating Dec 19, 2025, 11:47 PM UTC

   We are aware of an outage affecting some of our towers in the Morgan area. We are working on finding the cause and getting it corrected.

2. investigating Dec 20, 2025, 04:20 PM UTC

   We believe we have identified the issue with the tower, due to its remote location we weren't able to get a tech on site last night as the storm and the dark created safety concerns. We are unable to drive up to the tower due to all the mud so we have a tech preparing to hike up to the tower to confirm the issue.

3. monitoring Dec 20, 2025, 11:52 PM UTC

   We were able to get a tech on site and he was able to get the tower back online with a generator. We will watch it through out the next 24hrs.

4. identified Dec 22, 2025, 05:03 AM UTC

   We are aware of the tower being offline again, we are doing what we can to get it restored again.

5. monitoring Dec 22, 2025, 06:50 PM UTC

   The tower has come back online and we will begin monitoring it again for 24hrs.

6. monitoring Dec 23, 2025, 02:12 AM UTC

   We have identified the issue at the UnderCity tower and have gotten the tower back online and charging batteries for it. We will monitor this tower for the next 24hrs.

7. resolved Dec 26, 2025, 03:59 PM UTC

   This incident has been resolved.