Liberty Broadband incident

Morgan Tower Outage Only

Resolved after 6 days 19 hours, affecting Thunderbluff Tower, on December 22, 2025.

resolved Dec 29, 2025, 04:17 PM UTC

We will be closing out this status page. The tower has been able to charge from the generators and now that we have some very sunny days ahead the solar will continue to charge up.

Started
Dec 22, 2025, 09:13 PM UTC
Resolved
Dec 29, 2025, 04:17 PM UTC
Duration
6d 19h
Detected by Pingoru
Dec 22, 2025, 09:13 PM UTC

Affected components

Thunderbluff Tower

Update timeline

  1. investigating Dec 22, 2025, 09:13 PM UTC

    We are aware that out Thunderbluff tower has gone down, we had a tech on site this morning and got everything working, it has sense gone back down. We are working on getting it back online.

  2. identified Dec 23, 2025, 02:11 AM UTC

    We have identified the part that has failed on the Thunderbluff tower, we will have the new part in the morning and will be replacing it in the AM.

  3. identified Dec 23, 2025, 05:22 PM UTC

    We have a tech enroute to the tower with a new part to place.

  4. monitoring Dec 23, 2025, 07:04 PM UTC

    We have replaced the part that failed yesterday the tower is back online. We will be monitoring this tower for the next 24hrs.

  5. identified Dec 26, 2025, 05:25 PM UTC

    The tower has lost power again, we suspect the generator has run out of gas and that with the little amount of sunlight the solar panels have not gotten enough charge. We have a tech enroute to fill up the generators and confirm the cause of the tower being down.

  6. monitoring Dec 26, 2025, 05:56 PM UTC

    The generator has been refilled and the tower is back online.

  7. resolved Dec 29, 2025, 04:17 PM UTC

    We will be closing out this status page. The tower has been able to charge from the generators and now that we have some very sunny days ahead the solar will continue to charge up.

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