Resolved after 3 days 16 hours, affecting Undercity Tower and Thunderbluff Tower and 1 more, on April 9, 2026.
The internet is back online for those in the Morgan/Mtn. Green area. We had a router get hung up that needed to be rebooted. We will monitor it closely for the next 24 hrs to ensure it is running smoothly.
Affected components
Update timeline
- investigating Apr 09, 2026, 10:25 PM UTC
We are currently experiencing an outage in the Morgan/Mtn. Green area. We are unable to access the equipment remotely so we have a tech dispatched. Once we know more we will update you here.
- investigating Apr 09, 2026, 10:26 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 09, 2026, 10:35 PM UTC
The internet is back online for those in the Morgan/Mtn. Green area. We had a router get hung up that needed to be rebooted. We will monitor it closely for the next 24 hrs to ensure it is running smoothly.
- resolved Apr 13, 2026, 03:02 PM UTC
This incident has been resolved.
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