Lewisville ISD incident

Incident IQ is slow and may fail to create/update tickets

Resolved after 45 minutes, affecting Incident IQ (http://support.lisd.net), on August 11, 2026.

investigating Aug 11, 2026, 06:11 PM UTC

Incident IQ is experiencing an issue with their cloud platform that is causing slow page loads and failures when creating or updating tickets. You can track the status of Incident IQ’s problem here: https://status.incidentiq.com/incidents/9t55d971j2qq[https://status.incidentiq.com/incidents/9t55d971j2qq](https://status.incidentiq.com/incidents/9t55d971j2qq)

Started
Aug 11, 2026, 06:11 PM UTC
Resolved
Aug 11, 2026, 06:57 PM UTC
Duration
45m
Detected by Pingoru
Aug 11, 2026, 06:11 PM UTC

Affected components

Incident IQ (http://support.lisd.net)

Update timeline

  1. investigating Aug 11, 2026, 06:11 PM UTC

    Incident IQ is experiencing an issue with their cloud platform that is causing slow page loads and failures when creating or updating tickets. You can track the status of Incident IQ’s problem here: https://status.incidentiq.com/incidents/9t55d971j2qq[https://status.incidentiq.com/incidents/9t55d971j2qq](https://status.incidentiq.com/incidents/9t55d971j2qq)

  2. resolved Aug 11, 2026, 06:57 PM UTC

    IIQ support has resolved the issue.

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