Lewisville ISD Outage History
Lewisville ISD major outage · 1 active incident View live status →Pingoru has recorded 11 incidents for Lewisville ISD: 11 in the last 12 months and 11 in the last 90 days.
Incidents, newest first
Major October 13, 2026 Digital Instructional Resource- Issue Confirmed 2h 34m Digital Instructional Resources, Success Ed
Started Oct 13, 2026, 02:21 PM UTC· resolved Oct 13, 2026, 04:55 PM UTC
- investigating Oct 13, 2026, 02:21 PM UTC
Users cannot login to SuccessED. They will get a Error 15 message. SuccessED is aware and working on a fix.
- resolved Oct 13, 2026, 04:55 PM UTC
Users can now log into SuccessED.
Minor September 30, 2026 Webex 20d 23h Webex
Started Sep 30, 2026, 05:50 PM UTC· resolved Oct 21, 2026, 05:29 PM UTC
- investigating Sep 30, 2026, 05:50 PM UTC
Users may experience messages being deleted. in a Webex space The team is aware and is working on a resolution with the vendor
- resolved Oct 21, 2026, 05:29 PM UTC
This situation has been resolved. If you continue experiencing any issues, please submit help ticket.
Minor September 10, 2026 Eduphoria Loading 1h 49m Eduphoria
Started Sep 10, 2026, 02:34 PM UTC· resolved Sep 10, 2026, 04:23 PM UTC
- investigating Sep 10, 2026, 02:34 PM UTC
Eduphoria is experiencing long loading times and is failing to load modules. This is an issue with Eduphoria itself and they are investigating.
- resolved Sep 10, 2026, 04:23 PM UTC
Issue has been resolved.
Major September 8, 2026 Skyward - Users Cannot Login 15m Skyward SIS
Started Sep 08, 2026, 09:25 PM UTC· resolved Sep 08, 2026, 09:41 PM UTC
- investigating Sep 08, 2026, 09:25 PM UTC
Users cannot login to Skyward SIS.
- resolved Sep 08, 2026, 09:41 PM UTC
Users can now login again.
Minor September 3, 2026 Slow load times or errors when accessing New Quizzes in Canvas 1h 15m Canvas
Started Sep 03, 2026, 03:05 PM UTC· resolved Sep 03, 2026, 04:20 PM UTC
- investigating Sep 03, 2026, 03:22 PM UTC
Some users are experiencing slow load times and page errors when accessing New Quizzes. Instructure has posted an outage on their status page. For more information see: https://status.instructure.com/
- resolved Sep 03, 2026, 04:20 PM UTC
The issue was identified. A fix has been implemented. The quizzes are now working correctly.
Minor August 27, 2026 Canvas Grade Syncing 13d 17h Canvas
Started Aug 27, 2026, 08:57 PM UTC· resolved Sep 10, 2026, 02:31 PM UTC
- investigating Aug 27, 2026, 08:57 PM UTC
Canvas grade syncing is a known issue and the vendor is working on it. While the issue is being fixed, there are a few things you can double-check: • Confirm that every section in Skyward has the appropriate categories set. • Make sure the category names in Canvas match the Skyward category names exactly, including capitalization and spaces. • *Verify that the student roster in each Canvas course matches the roster in Skyward. *If you have students in a Canvas course who are no longer enrolled, submit a ticket that includes the URL to the Canvas course and the names of the students who need to be removed so we can take care of those enrollments. If you have confirmed all of the items above and are still experiencing grade sync issues, no additional ticket is needed for the grade sync issue itself. The vendor is already aware of the problem and is working toward a resolution. We’re sorry for the inconvenience and truly appreciate your patience while this is being worked on!
- resolved Sep 10, 2026, 02:31 PM UTC
Grade syncing is now fixed.
Major August 14, 2026 OneScreen account logins are failing 8h 27m OneScreen Interactive Flat Panels
Started Aug 14, 2026, 01:02 PM UTC· resolved Aug 14, 2026, 09:30 PM UTC
- investigating Aug 14, 2026, 01:02 PM UTC
OneScreen account logins are failing with the message “No network”. There seems to be an issue with OneScreen’s account servers as we are able to reproduce this issue off the LISD network. The guest account should be functional in the meantime.
- monitoring Aug 14, 2026, 05:59 PM UTC
OneScreen Support has implemented a fix. Account logins are functioning on our test board. Please try to sign in and update any support tickets with your results.
- resolved Aug 14, 2026, 09:30 PM UTC
The issue was resolved.
Minor August 13, 2026 Some students are not available in Raptor 1d 5h Raptor
Started Aug 13, 2026, 12:30 PM UTC· resolved Aug 14, 2026, 06:02 PM UTC
- investigating Aug 13, 2026, 06:12 PM UTC
The nightly import of students failed to process all students last night. As a result, some students are missing from the Raptor system. A manual import has been performed but we’re unsure when it will be applied. The missing students should be visible by morning.
- resolved Aug 14, 2026, 06:02 PM UTC
The issue has been resolved.
Major August 12, 2026 Error when logging into LHub (Classlink) 23m Classlink SSO, Learning Hub
Started Aug 12, 2026, 02:09 PM UTC· resolved Aug 12, 2026, 02:32 PM UTC
- investigating Aug 12, 2026, 02:09 PM UTC
It has been reported that users are receiving an error message when logging into Classlink (LHub). Technology is investigating at this time and will provide updates when available.
- resolved Aug 12, 2026, 02:32 PM UTC
This has been resolved and all users shold be able to access LHub (ClassLink).
Major August 12, 2026 Knowledge Hub (KHUB) is down Internally 3h 26m Knowledge Hub (KHUB)
Started Aug 12, 2026, 12:54 PM UTC· resolved Aug 12, 2026, 04:20 PM UTC
- investigating Aug 12, 2026, 12:54 PM UTC
Internal articles for KHUB are not accessible at the moment. Only external articles are by going to khub.lisd.net. The vendor is looking into the issue.
- resolved Aug 12, 2026, 04:20 PM UTC
KHUB is now functioning internally and externally.