Lewisville ISD incident

Some students are not available in Raptor

Resolved after 1 day 5 hours, affecting Raptor, on August 13, 2026.

investigating Aug 13, 2026, 06:12 PM UTC

The nightly import of students failed to process all students last night. As a result, some students are missing from the Raptor system. A manual import has been performed but we’re unsure when it will be applied. The missing students should be visible by morning.

Started
Aug 13, 2026, 12:30 PM UTC
Resolved
Aug 14, 2026, 06:02 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 13, 2026, 12:30 PM UTC

Affected components

Raptor

Update timeline

  1. investigating Aug 13, 2026, 06:12 PM UTC

    The nightly import of students failed to process all students last night. As a result, some students are missing from the Raptor system. A manual import has been performed but we’re unsure when it will be applied. The missing students should be visible by morning.

  2. resolved Aug 14, 2026, 06:02 PM UTC

    The issue has been resolved.

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