Resolved after 6 hours 41 minutes, affecting Production Dashboard, on June 20, 2025.
The issue has been solved around 6pm, then we have continued to monitor the service. Everything should back to normal. Downtime periods happened between: * 10:12am and 1:07pm * 3:32pm and 4:12pm During these periods, the service was sporadic. We apologize again for the inconvenience.
Affected components
Update timeline
- investigating Jun 20, 2025, 03:23 PM UTC
Hello, we are currently experiencing a service disruption affecting some users of our partner Dashboard. Downtime of a few minutes around 12:43pm, 1:05pm, 4:13pm are linked to this problem. Our team has identified the issue and is actively working to resolve it. We sincerely apologise for the inconvenience and appreciate your patience as we work to restore full functionality as quickly as possible. Updates will be provided here as they become available. Thank you for your understanding.
- monitoring Jun 20, 2025, 06:55 PM UTC
The issue has been solved around 6pm, then we have continued to monitor the service. Everything should back to normal. Downtime periods happened between: * 10:12am and 1:07pm * 3:32pm and 4:12pm During these periods, the service was sporadic. We apologize again for the inconvenience.
- resolved Jun 20, 2025, 10:05 PM UTC
The incident is now considered as resolved.
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