Resolved after 1 hour 44 minutes, affecting Production API and Production Webkit and 1 more, on October 23, 2026.
Services are now fully stabilised and operating normally; the incident has been resolved. Thank you for your understanding.
Affected components
Update timeline
- investigating Oct 23, 2026, 07:42 PM UTC
Hello, We are currently experiencing issues with our payment platform. All teams are working to resolve this issue, and we will keep you updated on its resolution.
- identified Oct 23, 2026, 08:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2026, 08:01 PM UTC
Services have returned to normal, but teams remain on standby to monitor the situation.
- resolved Oct 23, 2026, 09:27 PM UTC
Services are now fully stabilised and operating normally; the incident has been resolved. Thank you for your understanding.
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Amazon Web Services