Resolved after 23 minutes, affecting Production API and Production Dashboard, on July 9, 2025.
Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority. During this time, we kindly ask for your patience and understanding. We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality. Thank you for your continued support and trust. Best regards, The Lemonway Team
Affected components
Update timeline
- investigating Jul 09, 2025, 02:59 PM UTC
Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority. During this time, we kindly ask for your patience and understanding. We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality. Thank you for your continued support and trust. Best regards, The Lemonway Team
- resolved Jul 09, 2025, 03:23 PM UTC
This incident has been resolved.
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