Ledger experienced a critical incident on June 3, 2026 affecting Zcash (ZEC), lasting 14d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 03, 2026, 11:14 AM UTC
We are experiencing technical issues with the ZCash Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
- identified Jun 05, 2026, 11:28 AM UTC
Our teams are actively working to restore ZCash (ZEC) Mainnet service, please refer back to this page for progress updates.
- monitoring Jun 05, 2026, 04:58 PM UTC
Following mitigation efforts and thorough testing, the Zcash (ZEC) app has been updated. You can now access your ZEC account and send using the latest version, Ledger Wallet™ desktop 4.6.1. A fix for Ledger Wallet™ mobile is included in version 4.7, expected to release next week. Managing ZEC via Ledger Wallet™ desktop 1. Download and install the latest version of Ledger Wallet™ desktop. If you experience any issues updating, you can refer to this Help Centre article. 2. Open My Ledger and ensure the Zcash (ZEC) app is updated to the latest version, Zcash (ZEC) 3.0.1. 3. Connect your Ledger device and open the Zcash (ZEC) app. 4. Open Ledger Wallet™ desktop to access your ZEC account.
- monitoring Jun 08, 2026, 04:24 PM UTC
We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service. Transparent ZEC sends are confirmed working with Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in our dedicated Help Centre article. A fix for Ledger Wallet™ mobile will soon be available in version 4.7.
- monitoring Jun 10, 2026, 03:04 PM UTC
Ledger Wallet™ mobile version 4.7 has been released. Transparent ZEC sends are confirmed working with Ledger Wallet™ mobile 4.7, Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in our dedicated Help Centre article. We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service and are evaluating stability before fully re-enabling additional services such as swap.
- resolved Jun 17, 2026, 03:01 PM UTC
ZCash (ZEC) Mainnet service has been fully restored. All ZEC send and swap functionality is available on Ledger Wallet™ desktop 4.6.1 and above, and Ledger Wallet™ mobile 4.7 and above. Please ensure you are on the latest version of your Ledger Wallet™ app and that the Zcash (ZEC) firmware app on your device is updated to version 3.0.1 or above.