Ledger incident

Service Loyalty Program is down.

Critical Resolved View vendor source →

Ledger experienced a critical incident on October 21, 2026 affecting Loyalty Program, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 05:57 PM UTC
Resolved
Oct 21, 2026, 07:10 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 21, 2026, 05:57 PM UTC

Affected components

Loyalty Program

Update timeline

  1. investigating Oct 21, 2026, 05:57 PM UTC

    We have detected an issue with service Loyalty Program. This is being investigated by the team.

  2. resolved Oct 21, 2026, 07:10 PM UTC

    This incident has been resolved.