Layer Systems incident

Elevated error rates when opening invoices

Resolved after 35 minutes, affecting Layer App, on July 8, 2022.

resolved Jul 08, 2022, 10:20 AM UTC

This incident has been resolved and invoicing is operating normally for all tenants.

Started
Jul 08, 2022, 09:45 AM UTC
Resolved
Jul 08, 2022, 10:20 AM UTC
Duration
35m
Detected by Pingoru
Jul 08, 2022, 09:45 AM UTC

Affected components

Layer App

Update timeline

  1. identified Jul 08, 2022, 09:45 AM UTC

    Some users have reported issues with accessing invoices. We have identified the cause of the issue, and expect this to be resolved by 11:15 BST.

  2. resolved Jul 08, 2022, 10:20 AM UTC

    This incident has been resolved and invoicing is operating normally for all tenants.

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