Resolved after 2 hours 2 minutes, affecting Layer App and Layer API and 1 more, on July 30, 2022.
Engineers have identified the root cause of the outage as defective security internal certificate which is intended to improve the security posture of the application. Current ETR is approximately 12:15 BST.
Affected components
Update timeline
- identified Jul 30, 2022, 09:16 AM UTC
Our technical team has identified an issue on our production environment. The issue has been identified as an issue on our production database cluster, which is causing some requests to fail. We apologise to customers affected and are working to re-establish our normal service levels as quickly as possible. We will update this ticket when we have further information.
- identified Jul 30, 2022, 09:47 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 30, 2022, 10:44 AM UTC
Engineers have identified the root cause of the outage as defective security internal certificate which is intended to improve the security posture of the application. Current ETR is approximately 12:15 BST.
- resolved Jul 30, 2022, 11:18 AM UTC
This incident has now been resolved.
Your product runs on more than Layer Systems
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services