Layer Systems incident

🚨 Phone Lines Temporarily Unavailable

Resolved after 47 minutes, affecting Layer App, on October 28, 2025.

identified Oct 28, 2025, 09:40 AM UTC

Our phone lines are currently experiencing issues. Please reach out to us via Intercom chat or check our Status Page for live updates. We’re working to restore service as quickly as possible, thanks for your patience.

Started
Oct 28, 2025, 09:40 AM UTC
Resolved
Oct 28, 2025, 10:28 AM UTC
Duration
47m
Detected by Pingoru
Oct 28, 2025, 09:40 AM UTC

Affected components

Layer App

Update timeline

  1. identified Oct 28, 2025, 09:40 AM UTC

    Our phone lines are currently experiencing issues. Please reach out to us via Intercom chat or check our Status Page for live updates. We’re working to restore service as quickly as possible, thanks for your patience.

  2. resolved Oct 28, 2025, 10:28 AM UTC

    This incident has been resolved.

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