Latitude.sh incident

Connection Instability at Tokyo and Singapore regions

Minor Resolved View vendor source →

Latitude.sh experienced a minor incident on July 16, 2025 affecting TYO3 and SGP, lasting 8h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 12:08 PM UTC
Resolved
Jul 16, 2025, 08:39 PM UTC
Duration
8h 30m
Detected by Pingoru
Jul 16, 2025, 12:08 PM UTC

Affected components

TYO3SGP

Update timeline

  1. investigating Jul 16, 2025, 12:08 PM UTC

    We are currently experiencing intermittent connection issues affecting the Tokyo and Singapore regions. Our team is actively investigating the situation and working to solve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.

  2. investigating Jul 16, 2025, 12:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 01:17 PM UTC

    After a review, a change has been applied, and the traffic in both regions has been restored. The issue has happened due to intermittencies in one of our Asia providers.

  4. resolved Jul 16, 2025, 08:39 PM UTC

    This incident has been resolved.