Langara incident

Windows 11 Pro Desktop Unavailable

Resolved after 10 hours 21 minutes, affecting Windows 11 (Labs and Classrooms), on June 28, 2024.

resolved Jun 29, 2024, 05:36 AM UTC

Microsoft has resolved the issue. Windows 11 Pro Desktop is now fully operational and available in the labs.

Started
Jun 28, 2024, 07:14 PM UTC
Resolved
Jun 29, 2024, 05:36 AM UTC
Duration
10h 21m
Detected by Pingoru
Jun 28, 2024, 07:14 PM UTC

Affected components

Windows 11 (Labs and Classrooms)

Update timeline

  1. investigating Jun 28, 2024, 07:14 PM UTC

    Pro Desktop on Windows 11 in Labs and on Lecterns is not working. Please use Main Desktop in the meantime. This is a major incident occurring to all Microsoft's customers and they are working on it. Next Update in 1 hour

  2. investigating Jun 28, 2024, 07:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 28, 2024, 08:15 PM UTC

    Microsoft continues to investigate. Next update at 3pm

  4. identified Jun 28, 2024, 10:10 PM UTC

    Microsoft has identified the issue and is implementing a solution. Next update at 4pm

  5. identified Jun 28, 2024, 11:21 PM UTC

    No change. Next update at 6pm

  6. resolved Jun 29, 2024, 05:36 AM UTC

    Microsoft has resolved the issue. Windows 11 Pro Desktop is now fully operational and available in the labs.

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