pingoru pingoru Langara had 11 outages in the last 2 years totaling 137h 29m of downtime, averaging 0.5 incidents per month.
There were 11 Langara outages since November 19, 2024 totaling 137h 29m of downtime. Each is summarised below. Incident details, duration, and resolution information.
IT is investigating reports that some employee computers lost connection to Wifi on main campus. This does not impact personal devices connecting to Eduroam network.
This incident has been resolved.
We are currently investigating this issue.
This issue has been resolved by rebooting Internet routers.
This incident has been resolved.
The on‑campus network is currently experiencing an outage, impacting access to email, Microsoft 365 services, and the Internet. IT is investigating the issue.
Network services have been restored.
This incident has been resolved.
We are experiencing a Workday outage due to a vendor issue, affecting users globally.
Workday was able to resolve the issues on their end, restoring Workday access globally.
Access to myfiles.langara.bc.ca is currently not working. We are investigating.
Access to myfiles has been restored.
Microsoft is reporting degraded performance for Microsoft 365. This may result in issues with sending/receiving emails and search in SharePoint and OneDrive. We are monitoring Microsoft's status page and will provide updates as Microsoft provides them or daily.
Microsoft has identified the issue and is working on a fix. You can check their service page for more information: https://status.cloud.microsoft/
Microsoft reports all services operational.
Access to shared folder N:\EmployeeShare has been lost. We are investigating.
The issue has been identified and a fix is being implemented. Next update at 8:30am
A fix has been implemented and we are monitoring. N:\EmployeeShare is once again accessible.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented. Access to Adobe CC has been restored. We are monitoring
This incident has been resolved.
WorkDay was unavailable from approximately 11am to 12:40pm.
Microsoft has announced they are dealing with an incident which is impacting their online services. Affected services: Exchange Online, Microsoft 365 suite, Microsoft Power Automate in Microsoft 365, Microsoft Purview, Microsoft Teams, SharePoint Online, Universal Print If you are experiencing any issue with a Microsoft service that falls in the list above, Microsoft is working on it. Next update as Microsoft updates their incident.
Microsoft is performing server restarts to make sure their fix takes effect. Next update as Microsoft provides update.
Microsoft restored functionality for all previously impacted services and users with the exception of OWA. They will continue to monitor and troubleshoot this to fully recover the affected users. Next update: When Microsoft provides an update
We are continuing to work on a fix for this issue.
Microsoft has restored access to OWA now as well and continues to monitor their service availability. Next update: As Microsoft updates.
After extensive monitoring, customer reports, and service health telemetry, Microsoft is confirming that the incident is now resolved.
We are currently experiencing phone-related issues. All external phone calls to and from Langara main campus are not working at this time. Please note that on-campus calls are still operational. A phone technician is currently on site working to restore the phone system. It is anticipated that it will take at least four hours to recover the system and restore full functionality.
The issue with external calls has been resolved. Phone systems have been restored and are now fully operational.
This incident has been resolved.