LANDR experienced a major incident on October 20, 2025 affecting Samples website and Plugins marketplace and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Samples websitePlugins marketplaceAuthenticationBillingCreatorMastering (library)Samples DAW PluginChromaticDistributionSessions
Update timeline
- identified Oct 20, 2025, 05:58 PM UTC
Our data processing infrastructure is running behind due to problems with our hosting service provider.
- resolved Oct 20, 2025, 09:23 PM UTC
This incident has been resolved.