Resolved after 3 hours 25 minutes, affecting Samples website and Plugins marketplace and 1 more, on October 20, 2025.
Our data processing infrastructure is running behind due to problems with our hosting service provider.
Affected components
Samples websitePlugins marketplaceAuthenticationBillingCreatorMastering (library)Samples DAW PluginChromaticDistributionSessions
Update timeline
- identified Oct 20, 2025, 05:58 PM UTC
Our data processing infrastructure is running behind due to problems with our hosting service provider.
- resolved Oct 20, 2025, 09:23 PM UTC
This incident has been resolved.
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