LANDR experienced a minor incident on September 15, 2026 affecting Authentication, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication
Update timeline
- identified Sep 15, 2026, 12:03 AM UTC
Password changes from account settings are currently failing for all users. Affected attempts do not take effect. Your existing password remains active and your account is not impacted. If you need to change your password now, use “Forgot password” on the sign-in page. That flow is working normally and will let you set a new password. We’ve identified the cause and are working on a fix.
- monitoring Sep 15, 2026, 02:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2026, 02:49 AM UTC
This incident has been resolved.