LANDR experienced a major incident on January 17, 2026 affecting Billing, lasting 18h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Billing
Update timeline
- investigating Jan 17, 2026, 08:52 PM UTC
We’re currently experiencing a temporary issue that may prevent purchases in the following countries: Brazil, Chile, Indonesia, and Sweden. We’re monitoring the situation and will share updates as they become available.
- resolved Jan 18, 2026, 03:33 PM UTC
The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.