LANDR incident

Payments issues

Resolved after 18 hours 40 minutes, affecting Billing, on January 17, 2026.

resolved Jan 18, 2026, 03:33 PM UTC

The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.

Started
Jan 17, 2026, 08:52 PM UTC
Resolved
Jan 18, 2026, 03:33 PM UTC
Duration
18h 40m
Detected by Pingoru
Jan 17, 2026, 08:52 PM UTC

Affected components

Billing

Update timeline

  1. investigating Jan 17, 2026, 08:52 PM UTC

    We’re currently experiencing a temporary issue that may prevent purchases in the following countries: Brazil, Chile, Indonesia, and Sweden. We’re monitoring the situation and will share updates as they become available.

  2. resolved Jan 18, 2026, 03:33 PM UTC

    The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.

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