LANDR incident

Outage

Resolved after 1 hour 26 minutes, affecting Samples website and Plugins marketplace and 1 more, on July 15, 2022.

monitoring Jul 15, 2022, 01:57 PM UTC

We are no longer observing any service disruption and we are continuing to work with our billing provider as we monitor

Started: Jul 15, 2022, 01:22 PM UTC
Resolved: Jul 15, 2022, 02:49 PM UTC
Duration: 1h 26m
Detected by Pingoru: Jul 15, 2022, 01:22 PM UTC

Affected components

Samples websitePlugins marketplaceAuthenticationBillingCreatorLANDR FXMastering (library)Samples DAW PluginChromaticDistribution

Update timeline

identified Jul 15, 2022, 01:22 PM UTC

We are currently investigating this issue
identified Jul 15, 2022, 01:31 PM UTC

We are currently investigating a service disruption with our billing provider. More information will be provided shortly.
identified Jul 15, 2022, 01:46 PM UTC

We are continuing to work on a fix for this issue.
monitoring Jul 15, 2022, 01:57 PM UTC

We are no longer observing any service disruption and we are continuing to work with our billing provider as we monitor
resolved Jul 15, 2022, 02:49 PM UTC

This incident has been resolved.

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