LANDR Outage History

LANDR had 7 outages in the last 2 years totaling 58h 25m of downtime — averaging 0.3 incidents per month.

There were 7 LANDR outages since October 20, 2025 totaling 58h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.landr.com

Minor September 15, 2026

Password changes from account settings

Detected by Pingoru: Sep 15, 2026, 12:03 AM UTC
Resolved: Sep 15, 2026, 02:49 AM UTC
Duration: 2h 45m

Affected: Authentication

Timeline · 3 updates

identified Sep 15, 2026, 12:03 AM UTC

Password changes from account settings are currently failing for all users. Affected attempts do not take effect. Your existing password remains active and your account is not impacted. If you need to change your password now, use “Forgot password” on the sign-in page. That flow is working normally and will let you set a new password. We’ve identified the cause and are working on a fix.
monitoring Sep 15, 2026, 02:14 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 15, 2026, 02:49 AM UTC

This incident has been resolved.

Read the full incident report →

Major September 7, 2026

Service disruption

Detected by Pingoru: Sep 07, 2026, 03:54 PM UTC
Resolved: Sep 07, 2026, 04:30 PM UTC
Duration: 36m

Affected: Samples websitePlugins marketplaceAuthenticationBillingCreatorLANDR FXMastering (library)Samples DAW PluginChromaticDistributionSessionsNetworkProjects

Timeline · 3 updates

investigating Sep 07, 2026, 03:54 PM UTC

We are currently investigating this issue.
investigating Sep 07, 2026, 03:54 PM UTC

We are continuing to investigate this issue.
resolved Sep 07, 2026, 04:30 PM UTC

This incident has been resolved.

Read the full incident report →

Major September 1, 2026

Mail delivery issues

Detected by Pingoru: Sep 01, 2026, 03:06 PM UTC
Resolved: Sep 01, 2026, 09:44 PM UTC
Duration: 6h 38m

Affected: Authentication

Timeline · 6 updates

investigating Sep 01, 2026, 03:06 PM UTC

We are observing mail delivery issues related to a third party provider. Emails sent by the platform, including authentication-related emails are currently not being deliverted. We are monitoring the situation.
investigating Sep 01, 2026, 03:06 PM UTC

We are continuing to investigate this issue.
monitoring Sep 01, 2026, 05:58 PM UTC

We're noticing an improvement in email delivery. We keep monitoring the situation.
monitoring Sep 01, 2026, 06:34 PM UTC

We are continuing to monitor for any further issues.
monitoring Sep 01, 2026, 07:08 PM UTC

We are no longer observing email delivery failures. Thank you for your understanding.
resolved Sep 01, 2026, 09:44 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Issues with Samples purchases

Detected by Pingoru: Apr 22, 2026, 02:05 PM UTC
Resolved: Apr 22, 2026, 08:35 PM UTC
Duration: 6h 30m

Affected: Samples websiteBilling

Timeline · 5 updates

investigating Apr 22, 2026, 02:05 PM UTC

We are currently investigating this issue.
investigating Apr 22, 2026, 02:06 PM UTC

We are currently investigating an issue regarding purchase of new samples. Downloads of already purchased and free samples are not affected.
identified Apr 22, 2026, 02:49 PM UTC

We are still working with our service provider to mitigate this issue. New downloads of samples fail to be added to your Downloads collection. A page refresh allows to download them after (or before) getting the error. Once the issue is fixed they will appear in your Downloads as expected.
identified Apr 22, 2026, 04:45 PM UTC

A temporary fix has been implemented and deployed. Users that click download on a pack/sample and consume a credit will now be able to download it seamlessly. However, recently bought packs and samples will not appear in the user's collection. We are still working with our service provider to fully resolve this issue.
resolved Apr 22, 2026, 08:35 PM UTC

This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

LANDR Stems performance degradation

Detected by Pingoru: Jan 26, 2026, 10:46 PM UTC
Resolved: Jan 27, 2026, 06:35 PM UTC
Duration: 19h 49m

Affected: Mastering (library)

Timeline · 3 updates

investigating Jan 26, 2026, 10:46 PM UTC

We are observing a degradation in performance while generating Stems from the Library or through the LANDR Stems Plugin. Stem separation jobs might take longer to complete. We are investigating this issue.
monitoring Jan 27, 2026, 05:35 PM UTC

A fix has been deployed and we are monitoring the results
resolved Jan 27, 2026, 06:35 PM UTC

The incident has been resolved and performance has been restored. Thank you for your understanding.

Read the full incident report →

Major January 17, 2026

Payments issues

Detected by Pingoru: Jan 17, 2026, 08:52 PM UTC
Resolved: Jan 18, 2026, 03:33 PM UTC
Duration: 18h 40m

Affected: Billing

Timeline · 2 updates

investigating Jan 17, 2026, 08:52 PM UTC

We’re currently experiencing a temporary issue that may prevent purchases in the following countries: Brazil, Chile, Indonesia, and Sweden. We’re monitoring the situation and will share updates as they become available.
resolved Jan 18, 2026, 03:33 PM UTC

The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.

Read the full incident report →

Major October 20, 2025

Data Processing Delays

Detected by Pingoru: Oct 20, 2025, 05:58 PM UTC
Resolved: Oct 20, 2025, 09:23 PM UTC
Duration: 3h 25m

Affected: Samples websitePlugins marketplaceAuthenticationBillingCreatorMastering (library)Samples DAW PluginChromaticDistributionSessionsNetworkProjects

Timeline · 2 updates

identified Oct 20, 2025, 05:58 PM UTC

Our data processing infrastructure is running behind due to problems with our hosting service provider.
resolved Oct 20, 2025, 09:23 PM UTC

This incident has been resolved.

Read the full incident report →