Resolved after 7 hours 19 minutes, affecting SysTrack AI and SysTrack AI and 1 more, on March 12, 2026.
We have mitigated the issue and are working with our cloud provider to identify the root cause. If you are experiences any problems, please contact support.
Affected components
Update timeline
- identified Mar 12, 2026, 05:33 PM UTC
A Microsoft Azure dependency used by our NLQ feature is currently experiencing issues, which may result in degraded or unavailable NLQ responses. All other SysTrack functionality remains unaffected. We have engaged Microsoft and are actively monitoring the situation. We will provide updates as more information becomes available.
- identified Mar 12, 2026, 05:40 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 12, 2026, 06:49 PM UTC
We are continuing to work with Microsoft on a resolution.
- identified Mar 12, 2026, 10:44 PM UTC
We are continuing to work with Microsoft on a resolution. Microsoft Azure Tracking ID: SH0P-S10
- resolved Mar 13, 2026, 12:52 AM UTC
We have mitigated the issue and are working with our cloud provider to identify the root cause. If you are experiences any problems, please contact support.
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