Lakeside Software incident
Lakeside Software Cloud - Partial Service Outage
Lakeside Software experienced a minor incident on September 29, 2026 affecting SysTrack Endpoint Connections, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 04:59 PM UTC
We are currently experiencing a partial service outage affecting Endpoint Connections related to the following component(s). Users may experience issues connecting to machines through the Resolve and the Assist tools. Our team is actively working to resolve the issue and restore full functionality as quickly as possible. We will provide another update once the affected component is fully operational. Thank you for your patience and understanding.
- monitoring Sep 29, 2026, 08:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 11:33 PM UTC
This incident has been resolved.