Kushki incident

Intermitencia Card Processor Kushki ACQ / Billpocket (MX) - BANCOPPEL

Minor Resolved View vendor source →

Kushki experienced a minor incident on August 22, 2026 affecting Kushki ACQ (MX), lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 08:28 PM UTC
Resolved
Aug 22, 2026, 10:49 PM UTC
Duration
2h 21m
Detected by Pingoru
Aug 22, 2026, 08:28 PM UTC

Affected components

Kushki ACQ (MX)

Update timeline

  1. identified Aug 22, 2026, 08:28 PM UTC

    Se observa aumento de rechazos en el flujo transaccional asociados al emisor, se ha recibido respuesta por parte de Prosa en donde indican que se observan rechazos parciales, y se procedió a notificar a EGLOBAL Se mantiene en monitoreo y cualquier novedad será informada de manera oportuna.

  2. resolved Aug 22, 2026, 10:49 PM UTC

    Se confirma estabilidad con el emisor, se da por cerrada la novedad.