Kushki incident

Intermitencia Card Processor Kushki ACQ (MX) - BANORTE

Kushki experienced a minor incident on April 25, 2026 affecting Kushki ACQ (MX), lasting 44m. The incident has been resolved; the full update timeline is below.

Started: Apr 25, 2026, 03:14 AM UTC
Resolved: Apr 25, 2026, 03:58 AM UTC
Duration: 44m
Detected by Pingoru: Apr 25, 2026, 03:14 AM UTC

Affected components

Kushki ACQ (MX)

Update timeline

investigating Apr 25, 2026, 03:14 AM UTC

Se evidencia un incremento de rechazos para el emisor BANORTE por el causal “Reserved for private use or Bad Track Data, se realiza el respectivo escalamiento. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.
resolved Apr 25, 2026, 03:58 AM UTC

Se evidencia estabilidad con el emisor BANORTE acorde al histótico, por lo que se da por finalizado el incidente. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.