Kushki incident

Intermitencia Card Processor Kushki ACQ(MX) - BANCOPPEL

Kushki experienced a minor incident on May 15, 2026 affecting Kushki ACQ (MX), lasting 32m. The incident has been resolved; the full update timeline is below.

Started: May 15, 2026, 02:02 AM UTC
Resolved: May 15, 2026, 02:34 AM UTC
Duration: 32m
Detected by Pingoru: May 15, 2026, 02:02 AM UTC

Affected components

Kushki ACQ (MX)

Update timeline

monitoring May 15, 2026, 02:02 AM UTC

Se evidencia un incremento de rechazos para el emisor BANCOPPEL por el causal “Reserved for private use or Unable to authorize.” El procesador ha comentado que se tiene un evento de rechazos, ya está en atención del emisor. Se mantiene en monitoreo
resolved May 15, 2026, 02:34 AM UTC

Se evidencia estabilidad para el emisor BANCOPPEL acorde al histórico, por lo que de nuestro lado se da por finalizado el incidente. Se mantiene en monitoreo