Kushki incident

Intermitencia Transfer Processor Bitso (MX)

Minor Resolved View vendor source →

Kushki experienced a minor incident on May 12, 2026 affecting BITSO (MX), lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 01:20 PM UTC
Resolved
May 12, 2026, 02:22 PM UTC
Duration
1h 2m
Detected by Pingoru
May 12, 2026, 01:20 PM UTC

Affected components

BITSO (MX)

Update timeline

  1. identified May 12, 2026, 01:20 PM UTC

    Se confirma mediante comunicado oficial que la intermitencia detectada corresponde a una ventana de mantenimiento programado. Durante este período, los depósitos y retiros de SPEI no estarán disponibles. Se mantiene en monitoreo.

  2. resolved May 12, 2026, 02:22 PM UTC

    El procesador indica que el mantenimiento ha finalizado, se observan monitores y flujo transaccional estable. Por ello, se da por cerrada la incidencia.