Kushki incident

Intermitencia Card Processor Transbank/Kushki ACQ (CL) - Banco Ripley

Minor Resolved View vendor source →
Started
Apr 08, 2026, 04:49 AM UTC
Resolved
Apr 08, 2026, 06:00 AM UTC
Duration
1h 10m
Detected by Pingoru
Apr 08, 2026, 04:49 AM UTC

Affected components

Transbank (CH)Kushki ACQ (CH)

Update timeline

  1. identified Apr 08, 2026, 04:49 AM UTC

    Se evidencia un incremento de rechazos para el banco Ripley. El procesador informa que se observan rechazos asociados a un emisor, el servicio continúa operando, sin embargo, este podría presentar intermitencia para las transacciones afectadas, de momento se ha identificado la causa del incidente, la que corresponde a rechazos asociados al emisor Banco Ripley Mastercard Débito y están trabajando en la solución. Se mantiene en monitoreo y cualquier novedad se estará informando.

  2. resolved Apr 08, 2026, 06:00 AM UTC

    Se observa estabilidad con la entidad. Se da por cerrada la novedad.

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