Kushki incident

Intermitencia Transfer Processor ACH/PSE (CO) - Banco occidente/ popular/ av villas

Minor Resolved View vendor source →

Kushki experienced a minor incident on April 10, 2026 affecting ACH (CO), lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 05:04 AM UTC
Resolved
Apr 10, 2026, 12:24 PM UTC
Duration
7h 20m
Detected by Pingoru
Apr 10, 2026, 05:04 AM UTC

Affected components

ACH (CO)

Update timeline

  1. investigating Apr 10, 2026, 05:04 AM UTC

    Se observa aumento de rechazos por “NOT_AUTHORIZED” con el emisor. Se mantiene en monitoreo y pendiente a la respuesta del procesador.

  2. resolved Apr 10, 2026, 12:24 PM UTC

    Se observa estabilidad con los emisores acorde al histórico. El ingreso de trxs aprobadas empezaron a partir de las 04:00 (GMT-5), por lo que se da por finalizado el incidente Se mantiene en monitoreo.